How does the order process work?

Contact us via email or through our order form.  We will respond with fabrics available to fulfill your request and a price total.  No hidden fees; we calculate directly from the order form.   Confirm a fabric selection  and we send you a paypal  invoice and an estimated time frame to complete your item. 

If you would rather order via phone, faxed form, or standard mail that can be arranged.  Just drop us an email with your needs and we can arrange from there.  Please note, we only accept credit cards via paypal because they keep them secure and private.  We will not take credit card information via form, fax, mail, or email as it is not secure. 


I don’t have time to custom order something.  Can  I buy something that’s ready to ship?

Yes.  We occasionally have items in our limited edition Etsy store. Click here.  Once they are gone, they are gone.


How do I cancel an item/order?
Once payment is received the custom process has begun and your order cannot be canceled/restocked.  Prior to payment you are not obligated in any way.  Filling out an order form is informational not a commitment to purchase.


Returns
Due to the nature of the custom process we can only accept returns or exchanges of defective merchandise.  Our items are created by hand with dedicated craftsmanship. 

Shipping/delivery
All items go US Postal Service priority shipping within the US for a flat rate of $10.00 per order.


When will I be charged?
After finalizing the fabric choice and jacket you want we will email you an invoice.  That invoice is our request for funds either via paypal or money order.

What if the fabric sells out before I pay my invoice?
Fabric can sell out while waiting for you to pay the invoice.  We show fabrics that are available to us at that time.  Sometimes, those fabrics sell out before you put in your order.  Fabrics are sold on a first come first serve basis.  We will notify you and offer you similar alternatives so that you may pick another fabric or cancel your order.   

I want that in an adult or different size than offered.
We can do that!  Prices have to be quoted on a case per case basis as larger sizes take up a lot more fabric and therefore cost more.  Contact us so we can make something in your price range.

Do I need to pay sales tax?

Yes, if the ship to address on your order is in the following states; NY.

When will my order arrive?

It varies depending on fabric availability.  Generally turn around is two weeks; limited edition or harder to find fabrics can lengthen this time.    We do rush orders on a case per case basis and fabric availability.  Please let us know if you need it by a certain date.

How accurately does my computer screen display the colors of the fabrics?

menacing pickle designs wants you to love your item.  You should be aware that different computer screens display fabric colors slightly differently.  We will do our best to describe the colors in addition to the photos we’ll send you.  We’ll match our fabric colors to Crayola color crayons if that helps with your selection. (Who doesn’t have a box of crayons sitting around?)


How do I care for my item?

All fabrics are washed and dried without fabric softener prior to construction to minimize shrinking.   If an item contains fleece, we recommend against fabric softener which can weaken fibers.  Some bright colors continue to bleed so we suggest washing them separately.  Unfortunately all fleece will pill over time even “no pill fleece”; there is no way to prevent this completely and is not a defect in the garment.  We do not recommend chlorine bleach on any of our garments.  All garments are labeled with recommended care instructions. 


I'm a store and would like to carry your items
menacing pickle designs can guarantee your store a special line that no one else will have.  We put our exclusivity guarantee in writing!  Contact us for whole sale prices or requests.  We can fill store orders of one to hundreds.  Our items come complete with care/content labels, hang tags and RN numbers.  We use only CSPIA certified components.


All items are hand crafted in the U.S.A. 

Fabric content is 100% cotton for flannel and non fleece, fleece is 100% polyester.  Origin of components are USA and or/imported depending on fabric choice.

We use only certified safe components.

All items are labeled with content, origin and care recommendations.  

RN #126027


This is a single sided jacket

The reversible jackets do not feature ribbing

piping is optional

contact us at menacingpickle@gmail.com


All items and images appearing on this website are property of menacingpickledesigns™ and may not be used without our permission.